IT support for growing companies, in practice

Real problems small and mid-sized businesses bring to us, and what changed afterward. Filter by industry or by the service involved.

Case study library

Tax forms, a calculator and a pen on an accountant's desk
Placeholder case study

[Accounting firm, 25 employees]

Securing a firm through tax season

Challenge

Client files lived on an aging office server, and staff shared passwords to keep work moving.

Result

[Result, e.g. moved to Microsoft 365 with MFA for every user in X weeks]

Cybersecurity Cloud & M365

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[What we did: 2–3 sentences on the approach, timeline and what the client noticed day to day.]

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Doctor typing on a desktop computer in a small medical office
Placeholder case study

[Medical practice, 3 locations, 40 employees]

One standard setup across three clinics

Challenge

Three locations with three different setups, and no one sure the nightly backup actually ran.

Result

[Result, e.g. verified backups at every site and a tested recovery plan]

Backup & recovery Network Cybersecurity

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[What we did: 2–3 sentences on the approach, timeline and what the client noticed day to day.]

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Small retail business owner using a tablet at the checkout counter
Placeholder case study

[Online retailer, 15 employees]

Onboarding seasonal staff in hours, not days

Challenge

Every seasonal hire meant days of manual account setup and laptops configured by hand.

Result

[Result, e.g. new staff ready to work on day one]

Managed IT Cloud & M365

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[What we did: 2–3 sentences on the approach, timeline and what the client noticed day to day.]

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Two construction workers reviewing plans on a tablet at a job site
Placeholder case study

[Construction company, 60 employees]

Connecting the office and the job site

Challenge

Field crews couldn't reach plans and schedules securely, and the office Wi-Fi dropped every day.

Result

[Result, e.g. stable office network and secure remote access for crews]

Network Managed IT

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[What we did: 2–3 sentences on the approach, timeline and what the client noticed day to day.]

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Small team collaborating around laptops at a shared table
Placeholder case study

[Nonprofit, 12 staff plus volunteers]

A technology plan that fits a nonprofit budget

Challenge

A patchwork of donated software and personal accounts, and no plan for replacing aging equipment.

Result

[Result, e.g. a 3-year roadmap and one shared, secure workspace]

Strategy & vCIO Cloud & M365

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[What we did: 2–3 sentences on the approach, timeline and what the client noticed day to day.]

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Colleagues in a meeting room discussing notes on a whiteboard
Placeholder case study

[Law firm, 30 employees]

Answering client security questionnaires with confidence

Challenge

Larger clients started asking for security documentation the firm couldn't provide.

Result

[Result, e.g. documented security program and passed client reviews]

Strategy & vCIO Cybersecurity Backup & recovery

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[What we did: 2–3 sentences on the approach, timeline and what the client noticed day to day.]

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