Eight areas every business depends on, handled by one team and delivered remotely with 24/7 monitoring, secure remote access and trusted local partners for on-site work.
Pick one area to start, or hand us the whole IT department.
Fast, friendly remote IT support for growing businesses, from the same people every time.
Remote help desk for everyday issues
Device setup, patching and management
User onboarding and offboarding
Hardware and software inventory
Layered protection that fits your size and budget, and keeps your team part of the defense.
Endpoint protection and monitoring
Email security and phishing filtering
Multi-factor authentication (MFA) rollout
Security awareness training
Microsoft 365 management and cloud migration done carefully, so nothing gets lost along the way.
New tenant setup and configuration
Email and file migration
License review and cost control
Ongoing administration and policies
Network setup that stays fast and secure, from a single office to several locations.
Wi-Fi design and troubleshooting
Firewall setup and management
Server and storage management
Office setups and moves, with local partners on site
Backup and disaster recovery you've actually tested, not just assumed.
Automated, monitored backups
Microsoft 365 and cloud data backup
Written recovery and continuity plan
Regular restore testing
Fractional IT leadership that connects technology decisions to your business goals.
Technology roadmap and budgeting
Vendor and contract management
Compliance guidance
Regular business reviews
A fast, secure and professional website that stays current, managed by the same team that runs your IT.
Website design and redesign
Security hardening, SSL and malware monitoring
Core, theme and plugin updates with tested backups
Hosting, domain, DNS and business email management
Speed, accessibility and search visibility improvements
Practical AI that removes repetitive work and lowers operating costs, rolled out securely with results you can measure.
AI readiness assessment and use-case roadmap
Workflow automation for repetitive, manual tasks
Microsoft 365 Copilot and AI assistant rollout
Data protection and responsible-use policies
Staff training and tracking of time and cost savings
Four steps, with no surprises in between.
We review your devices, accounts, network, backups and security, and listen to what's frustrating your team. You get a plain-English summary of what we found.
We turn the findings into a prioritized roadmap with clear costs and timelines. You choose what to tackle first.
We fix urgent gaps, standardize setups and roll out protection, scheduled around your business hours.
Ongoing monitoring, support and regular reviews keep everything current as you hire, expand and change.
Pay only for the hours you use, or hand over your IT for one predictable monthly fee. Either way, it starts with a free assessment.
Expert help when you need it, with no monthly commitment.
Pay as you go
Billed hourly in 15-minute increments, with one invoice at the end of each month.
No contract and no monthly fee
Secure remote support for any IT issue
Quick response when you need help
Projects quoted up front, so there are no surprises
Website fixes and small updates
Itemized invoices showing exactly what was done
Best for small, stable teams that need an expert a few times a year.
Switch to monthly anytime.
Your entire IT department for one flat, predictable fee. Problems get prevented, not just fixed.
One flat monthly fee
Starts with a 60–90 day getting-started period, then one flat monthly fee based on what your business actually needs.
Unlimited remote support for your team
Priority handling for urgent issues
24/7 device monitoring and patching
Endpoint and email security
Microsoft 365 or Google Workspace admin
Backup monitoring and disaster recovery plan
Onboarding and offboarding
Network and firewall management
Vendor and license management
Quarterly strategy and budget reviews
Website updates, security, and backups
Website hosting and uptime monitoring
Domain, DNS, and SSL certificate management
New device purchasing and setup
Password and access management
Monthly IT health report
Best for growing companies that want IT fully handled, secure, and planned ahead.
30-day notice to cancel. No long-term lock-in.
Every business is different, so your monthly price is based on real numbers, not guesses. The first 60–90 days show what your team actually needs, and you only pay for the time used.
Prefer On-Demand Support? You'll get the hourly rate in writing after our first call.
Free assessment
We talk through your setup and goals. No cost, no obligation.
Getting started, 60–90 days
I learn your systems and handle any catch-up work. Billed hourly on one monthly invoice, with a cap we agree on up front.
Your fixed monthly price
Based on what your business really needs. You decide whether to continue.
One point of contact
You work directly with me, never a ticket queue.
Plain-English answers
Clear explanations and recommendations, without the jargon.
30+ years of experience
Enterprise-level expertise, sized for your business.
What does an "outsourced IT department" actually include?
Everything an in-house IT team would handle: help desk support, device and account management, security, cloud services, network, backups and planning. The difference is you get a whole team's range of skills for less than the cost of one full-time hire.
How can you support us if you're fully remote?
Almost all IT work today happens remotely. With secure remote access and 24/7 monitoring, we can often fix an issue before someone could have driven to your office. There's no travel time, so help starts sooner.
What happens when something needs hands-on work?
For hardware installs, cabling or office moves, we coordinate trusted local partners near you and manage the job end to end. You still have one point of contact, and we stay accountable for the result.
We only have 8 employees. Are we too small for managed IT?
Not at all. Smaller teams often feel IT problems the most, because one person's downtime can stall the whole business. Our Essentials plan is designed for exactly that size.
What happens when something breaks?
Urgent issues that stop work always come first, and everyday requests are handled in order of business impact. Many problems are caught by 24/7 monitoring before you ever have to call.
How is pricing structured?
Most plans are a predictable monthly fee per user, so your IT costs scale with your team. Projects like migrations or office moves are quoted upfront before any work begins.
Do we have to sign a long-term contract?
[Describe your contract terms, e.g. month-to-month after onboarding, or 12-month agreements with a 30-day exit clause.]
Can you work alongside our current IT person or vendor?
Yes. Many clients keep an internal go-to person or a software vendor. We fill the gaps, take over the heavy lifting and document everything so nobody is working in the dark.
What's included in the free IT assessment?
A conversation about your goals and frustrations, followed by a review of your devices, accounts, backups and security basics. You receive a short written summary with risks and recommendations, with no obligation to sign up.
Can you help with compliance requirements like HIPAA?
We can help you put the right technical safeguards in place and prepare documentation for common requirements such as HIPAA or client security questionnaires. We'll work with your legal or compliance advisor for formal sign-off.
The free assessment will tell you exactly what you need, and what you don't.